CONCEPT2 GLOBAL WARRANTY INFORMATION

CONCEPT2 SKIERG LIMITED WARRANTY (for machines manufactured on or after August 5, 2014) Frame Parts–Five Year Limited Warranty Concept2 will replace or repair, at our discretion, the frame parts listed below that fail due to a defect in materials or workmanship for a period of five years from date of purchase of your Concept2 SkiErg. This warranty is fully transferable to each subsequent owner of your SkiErg during the term of the warranty should you sell it or give it away. This warranty does not cover: damage to the finish of your machine; damage sustained as a result from neglect or abuse; shipping charges and, if applicable, customs clearance fees; or labor for installation of any parts shipped to you under warranty. The five year warranty applies to the following parts: All Parts–Two Year Limited Warranty Concept2 will replace or repair, at our discretion, any part (excluding monitor batteries and handle cords) that fails for any reason for a period of two years from date of purchase of your Concept2 SkiErg. Whether defective or simply worn out, all parts on your machine (excluding monitor batteries and handle cords) are covered for the first two years. This warranty is fully transferable to each subsequent owner of your SkiErg during the term of the warranty should you sell it or give it away. This warranty does not cover: damage to the finish of your machine; damage sustained as a result of neglect or abuse; shipping charges and, if applicable, customs clearance fees; or labor for installation of any parts shipped to you under warranty. GLOBAL WARRANTY INFORMATION Additional Information THE PROVISIONS OF THIS WARRANTY ARE IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESS OR IMPLIED, WRITTEN OR ORAL. Under no circumstances shall Concept2, Inc. be liable to purchaser or any other person for any special, incidental or consequential damages, whether arising out of breach of warranty or otherwise. NOTE: Some states/territories do not allow the exclusion or limitation of special, incidental or consequential damages, so the above limitation or exclusion may not apply to you. In the event of a defect, malfunction, or other failure of the product not caused by any misuse or damage to the product while in the possession of the consumer, Concept2, Inc. will remedy the failure or defect, without charge to the consumer, within 14 business days of its receipt of the product. The remedy will consist of repair or replacement of the product, or refund of the purchase price, at Concept2's discretion. However, Concept2, Inc. will not elect refund unless it is unable to provide replacement, and repair is not commercially practicable and cannot be made within the time for performance or unless the consumer is willing to accept such refund. Replacement of a component part includes its free installation if the unit is returned to Concept2, Inc. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state/ territory to territory. This warranty does not cover: shipping charges and customs clearance fees; or labor for installation of any parts shipped to you under warranty. The term of this warranty begins on the date the product is shipped to the purchaser, and continues for a period of two years. Altering the SkiErg, or any SkiErg components (including drive cords), voids our warranty. 0320 Metal Box Frame Metal Frame Panels Left & Right Metal Frame Arms Top & Bottom Frame Brackets Universal Mounting Bracket Flywheel Assembly including Hub & Bearings Flywheel Axle Flywheel Enclosure, including Inner & Outer Housing, Stainless Steel Outlet Perf, & Damper Floor Stand Base, Frame, Connector Plates & Fasteners All screws, bolts & nuts Warranty Processing To obtain warranty services take the following steps: USA and Canada Contact Concept2 by telephone (toll-free within the US & Canada 800.245.5676, fax 802.888.4791) or email info@concept2.com to inform us of the nature of the problem. Please make note of the serial number on your SkiErg (The serial number is located on the back of the flywheel.) For future reference, RECORD YOUR SERIAL NUMBER HERE: Your serial number is located on the back of the flywheel. 0320 Outside USA and Canada Contact the authorized dealer in your territory. Contact details can be found at concept2.com/international. For further questions, please email info@concept2.com.